GinnysJewelry.com collects personal information (such as name, address, telephone number, e-mail address, credit card information, etc.) and statistical information (such as information about how many visitors log on to our sites, the pages they access, etc.).

Personal Information. Information collected from you will be used only for the purpose of sending information to you about our services, responding to your questions or comments, or as otherwise may be described at the point of collection (for example on a web form or sending information to your friends email that you provided). If you provide contact information, our staff may contact you to clarify your comment or question, to provide more detailed information to you, or, if you are an existing customer, to learn about your level of satisfaction with our services. Personal information that you provide will not be sold to third parties. Also we will not share or disclose any personal information except as needed to provide you the service you have expressly requested. We use outside shipping company to ship orders and payment processing company to accept payment from you.

IP Address. As you use our website, our system collects server log data which includes, where possible, your IP address, your domain name, the type of browser and operating system you use, the pages you view, search requests, and in some cases data you submitted via web forms, and, if you linked to our site from another website, that website's address. We aggregate this data and use it for statistical purposes. The aggregate information helps us to ascertain, for example, the volume of our website users' interest in portions of our website, and to help us understand how to improve the navigation and content of our website.

Cookies. We may use "cookies" on some pages of our site to help us serve you better each time you return. A cookie is a small element of data that a website can send to your browser, which may then be stored on your system. The data collected from cookies helps us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors as we improve our site content and design. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent.

Security. We take steps to make all information received from you online as secure as reasonably possible against unauthorized access and use, including limiting access to such data to only those employees with a business need to know. The sensitive information (such as credit card number) is encrypted with industry standard SSL encryption through paypal to protect your information.

Privacy Contact. For privacy inquiries or for any questions on our privacy policies you may contact us by sending email at mw_oakes@comcast.net. Any changes to our website privacy policy will be posted on this page of our website.

You may return undamaged merchandise to The Bead Scene within 30 days of the purchase date; postage and shipping charges paid. The item(s) will be inspected and must be free from damage, alterations or wear. We will not be responsible for packages lost or damaged by the shipping company. Refunds for Credit Card purchases will be electronically credited to Card Holder’s account within 7 business days of return. Please ship all returns to The Bead Scene, C/O Virginia L. Oakes, 3600 Colonial Rd, Dover, PA 17315-3220.

We accept Visa, MasterCard, American Express and payment through paypal. Please note that the charges will appear against "ginnysjewelry.com" DBA name on your credit card statement or "paypal". Our order checkout module is on a secure server to protect your credit card information. We allow alternate shipping addresses, subject to certain conditions depending on the destination. To process credit card payment on some alternate address we may ask you to fax copies front and back of the cardholders drivers license, including your order number for reference. We need this to protect both the cardholders and ourselves from credit card and identity fraud. All credit card orders are subject to verification. Please make sure you supply any requested information, and provide us with easy means of getting back to you if need be, so that your order can be processed without unnecessary delays.

We offer convenient shipping methods. All domestic orders receive free shipping. Orders are served on a first come first ship basis provided the items are in stock. Customer will be notified of any delay by email. Also note that UPS Ground shipping is not available for deliveries to Alaska, Hawaii, Puerto Rico and other international destinations. You must select another shipping method for delivery to these areas. For some orders we will be validating shipping and billing information. Assuming we have no difficulty validating, orders will be shipped in two business days, international orders will be shipped in three business days. Normal delivery times vary according to the schedule below. For US: USPS Priority - 3-6 business days from date of shipment; UPS Ground - 3-6 business days from date of shipment; UPS 2-Day Air - 2 business days from date of shipment; For Countries other than US: Air Mail Parcel - 3 to 4 weeks from date of shipment; Global Express - 6 to 8 business days from date of shipment; UPS Worldwide - 7 to 10 business days from date of shipment; Some deliveries may require signature. We are neither responsible for the failure of the carrier to demand this, nor can we request that they do not. Customers are responsible for facilitating proper delivery by carrier. Shipping & Handling is not refundable on refused or undeliverable shipments.

We are located in Dover, Pennsylvania, USA. We are required to collect sales tax from Pennsylvania residents or for purchases delivered in Pennsylvania. It will be added to your order total. Pennsylvania sales tax does not apply for items shipped outside of Pennsylvania to residents of other states. We do not collect sales tax for other states. If sales or use tax is applicable in your state it is your responsibility to contact your state's tax division to comply.

Products images featured on this web site may have been altered, reduced or enlarged. These images are intended to represent the general design and appearance of the item. We try our best to show the true colors of our products, Monitor Resolutions and color setting play a major part in how the product colors are displayed.